Milestone recommends that you use a secure connection when you manage your user credentials.
If your system administrator forces you to change your password on the next login, follow the steps listed above to log in.
If you do not use the verification code within a specific period of time (the default period of time is five minutes), the verification code times out. You can then request a new code on the screen where you enter the code.
If you exceed the number of allowed code entry attempts (the default number is three), you will be blocked from making more attempts. In that case, you must log out of XProtect Web Client and log in again.
When you are logged in to XProtect Web Client and leave the browser tab inactive for a period of time longer than five minutes, your session will time out, and you will be logged out from the application automatically.
To be able to manage your user credentials, you must use XProtect VMS 2021 R1 or later.
Changing your password often increases the security of your XProtect VMS system. If you choose to log in as a basic user, you can change your password whenever you want to. In contrast, if you choose the Windows authentication method, only your system administrator can change your password.
To change your password, go to the login page of XProtect Web Client :
If you have forgotten your current password, you must contact your system administrator. The system administrator will force you to change your password on your next login.
If you have made many unsuccessful login attempts, your account will be locked out. You can either wait for the lockout time to expire or contact your system administrator. The administrator can enable your account again and, in addition, may force you to change your password on the next login.
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Last published: September 03, 2024, 08:37 PM